If you change your mind about your purchase, please sending us an email to support@mail.echsupport.ladesk.com and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be cancelled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.

Please be informed that:

A management and transaction fee (20% of your total order value) will be applied for the cancellation. We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this holiday seasons NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above. PRIVACY POLICY

Purpose and scope of information collection:
In order to access and use some services at the website, you may be required to register with us personal information (Email, Full Name, Contact Number…). All information declared must be accurate and legal. We are not responsible for any legal liability of the declared information.
We collect and use your personal information for the appropriate purposes and in full compliance with the content of this “Privacy Policy”. When necessary, we may use this information to contact you directly in the form of: Open letters, orders, thank you letters, technical and security information … In some cases, we may hire an independent agency to conduct market research projects and then your information will be provided to this unit to conduct the project. This third party will be bound by a confidentiality agreement under which they are only allowed to use the information provided for the purpose of completing the project.
Scope of information use:
– The website collects and uses your personal information for the appropriate purpose and fully complies with the content of this “Privacy Policy”.
– When necessary, we may use this information to contact you directly in the form of: open letters, orders, thank you letters, technical and security information, you You may receive periodic mails with information about new products, services, information about upcoming events or recruitment information if you subscribe to email notifications.
Information retention period: Except for the cases of personal information use as stated in this policy, we are committed to not disclosing your personal information.
Information will be stored permanently until you no longer use our services.
Means and tools for users to access and correct their personal data: At any time, you can access and correct your personal information according to the appropriate links that we provide. level.
Commitment to protecting customer personal information:
We are committed to keeping your personal information secure in any way possible. We will use a variety of information security technologies to protect this information from unintended retrieval, use or disclosure. We recommend that you keep your password-related information confidential and not share it with anyone else. If you use a shared computer, you should log out, or exit all open Website windows.